One lot (#22853) of Viva Duck for Canine (Floor), Viva Duck for Canine (Chunked), Viva Duck for Cats, and Viva Pure Duck (for cats and canine) has been recalled on account of potential contamination of Salmonella and Listeria Monocytogenes.
In line with Viva, the recalled merchandise have been shipped to 1,500+ clients and the recall occurred in response to at least one buyer complaining to the Meals and Drug Administration (FDA) about this particular lot.
In a assertion, Viva wrote, “The FDA then collected a pattern from the buyer’s residence for testing.”
After receiving the criticism, Viva retested a retention pattern from the recalled lot with an accredited 3d get together laboratory. They mentioned they’ve determined to proceed monitoring the scenario after reviewing the check outcomes of the pattern and seeing no further complaints from the opposite 1500+ customers.
Viva began delivery the lot out on October 24, 2023, with the final ship out taking place on December 06, 2023.
And in line with them, no different merchandise apart from the abovementioned duck meals recipes are affected by this recall.
To deal with this challenge, Viva shared, “We now have already carried out an in depth root-cause evaluation in our USDA facility to make sure we proceed to exceed the very best trade meals security requirements & are dedicated to persevering with to push the boundaries for a way protected, recent pet meals is made.”
Fortunately, there aren’t any reviews on sickness in each people and pets.
Viva had despatched a direct discover to its customers’ e mail concerning the recall and some directions on easy methods to correctly deal with the merchandise.
It instructed its clients to test the lot code printed on the facet of the product package deal that claims Lot #22853, take a photograph of the remaining product, and fill out the response kind despatched to their e mail.
Afterwards, costumers have been instructed to soundly dispose the recalled product, in order that no different human or animal can entry it. The corporate additionally tells its clients NOT to promote or donate the merchandise.
For every other questions or issues, please e mail [email protected] or name/textual content the Viva group at 919-371-8882, from Monday to Friday at 9:00 AM-5:00 PM EST.
