With a lot concern across the novel coronavirus (COVID-19), we need to let you realize what we’re doing to assist hold you and our workers protected. We’re dedicated to taking the suitable steps to assist include the unfold of COVID-19 whereas persevering with to supply your pets with uninterrupted care. Except you imagine you’ve got are available in contact with COVID-19, are contagious, or are below quarantine instructions, please proceed to come back in for appointments and procedures as you usually would.
We’re following the steerage and recommendation supplied by well being authorities. This implies asking our shoppers who suspect they might have come into contact with the coronavirus, are exhibiting signs, or have traveled previously 14 days to NOT come into the clinic. In case your pet does have an pressing concern, please notify us earlier than arriving on the clinic. That is in order that we are able to make the mandatory preparations to attenuate contact with different shoppers and our workers.
We’re additionally taking steps to maintain our clinic a low-risk atmosphere. This contains usually disinfecting widespread areas and tools (together with POS keypads), and sustaining open communication with our workers and shoppers. We need to guarantee we’re doing our half to maintain our neighborhood wholesome.
We’re preserving doorways locked to scale back foot site visitors in our ready areas. If you arrive on the clinic, please give us a name at 604 274 9938 and we’ll make certain the world is evident so that you can are available in to your appointment. We additionally ask that only one particular person accompany their pet for the examination. When you do not feel comfy coming into the clinic then please tell us at the moment of reserving your appointment that you want to a parking zone appointment so we are able to allocate time accordingly. When you arrive give us a name on 604 274 9938. Our group will come out to you, retrieve your pet out of your automobile, convey it in to the clinic and supply the identical service and care as in the event you had been there. The one distinction is you could keep in your automobile whereas your pet is being seen. As soon as your pet’s appointment is completed we’ll come out to you or name you and go over every part. All remedies can be executed that you simply conform to after which your pet can be returned to you. We are able to additionally do parking zone prescription or meals decide ups when you’ve got a bank card on file with us.
Many individuals have been stocking up on pet meals and provides. We’re doing our greatest to order sufficient to go round and remind all our shoppers that we have to share the availability in order that nobody has to go with out. We need to remind you of our on-line webstore https://www2.myvetstore.ca/Account/Register. We’re guaranteeing anybody that should self isolate nonetheless has entry to the merchandise they want. We’re trying into increasing our webstore to incorporate prescription medicines additionally over the approaching weeks (please be affected person as we add this stock – it takes time).
A couple of folks have requested us whether or not transmission of COVID-19 between people and their pets is feasible. Though there is no such thing as a definitive reply presently, there’s presently no proof that pets can grow to be sick. Infectious illness consultants, in addition to the CDC, OIE, and WHO, point out there is no such thing as a proof to recommend that canines or cats is usually a supply of an infection with SARS-CoV-2. This contains spreading COVID-19 to folks.
Hyperlinks to dependable info sources, in addition to an FAQ for pet homeowners from the AVMA, are on the finish of this letter.
We are going to proceed to observe the present scenario. We are going to notify you of any adjustments that might have an effect in your skill to get care to your pets. We’re lucky to stay in an space that’s presently low threat, however it should take a accountable strategy by everybody to be sure that doesn’t change. Please care for yourselves and your fur youngsters.
Sincerely
Dr Breanne Galloway, Dr Teresa Millar, Dr Margaret Fisher and the group at Steveston Veterinary Hospital
BC Centre for Illness Management
American Veterinary Medical Affiliation FAQ for Pet House owners
