Our Remaining Verdict
We give PetCareRx a score of 4.75 out of 5 stars.
Product Selection: 5/5
Affordability: 5/5
Ease of Use: 4/5
Buyer Service: 5/5
PetCareRx is a retail web site for canine and cat house owners that has been fashionable within the pet product business for over 1 / 4 of a century. Because the identify suggests, the positioning options an internet pet pharmacy, nevertheless it additionally gives a myriad of different specialty merchandise for our furry buddies. Along with prescription medicines, this on-line retailer offers just about any dog- or cat-related product you’ll find in your native pet provide retailer. Their costs are akin to different web sites, they usually provide plenty of methods to save lots of, making them a terrific worth as properly. Any pet guardian will love buying from this website, particularly if they’ve a number of pets that they discover themselves purchasing for usually.
About PetCareRx
This New York-based firm was based in 1998 by Blake Brossman, a advertising skilled who wished to supply pet dad and mom with quite a lot of merchandise at a terrific worth. A few of their stock consists of toys, treats, meals, collars, leashes, crates, and grooming provides. The pharmacy part of their web site consists of all of the prescription medicines you generally discover at your veterinarian’s workplace, and prescription diets as properly.
PetCareRx’s founder Brossman was so intent on ensuring canine and cat house owners may get the merchandise they wanted at an reasonably priced worth, he even applied a financial savings membership at a low annual price to present pet house owners their objects at wholesale costs and with no delivery costs.
The PetCareRx web site is a good supply of pet care merchandise for any canine or cat proprietor in america, significantly those that personal a number of animals and usually want to buy their provides.
This firm really offers “one-stop procuring”, bringing collectively over-the-counter objects with prescription merchandise. Clients can belief the standard and customer support from this website, as they’re accredited by the Higher Enterprise Bureau. As well as, there is no such thing as a have to query the authenticity of the medicines bought by means of their pharmacy, as PetCareRx has additionally been verified by the Nationwide Affiliation of Boards of Pharmacy, that means all pharmaceuticals bought are EPA and FDA-approved. Clients can relaxation assured that there aren’t any fraudulent medicines being bought on this website. Along with their very own glowing credentials, PetCareRx was just lately bought by PetMed Categorical, one other well-known and revered firm within the on-line pet pharmacy business.
Overview
Right here is my overview of the PetCareRx web site, the merchandise out there, and their firm procedures:
Product Selection
The PetCareRx web site gives an enormous number of merchandise for canine and cat house owners. Not solely do they promote all of the stuff you would often discover in a brick-and-mortar pet provide retailer, however in addition they have the identical prescription medicines your veterinarian carries, in addition to prescription pet meals. Examples of a few of the objects you’ll find on their website are – cat litter, canine crates, toys, treats, pet shampoo, collars, leashes, prescription flea and heartworm medicines, and all-natural flea and tick preventions. I used to be additionally happy to search out grooming clippers and sluggish feeders on their website. Principally, something I looked for, that they had, though some objects have been notated “out of inventory”.
Product Authenticity
The PetCareRx web site gives genuine model objects and prescription merchandise. They’re an American firm that boasts an A+ score with the Higher Enterprise Bureau, and a Trustpilot score of over 4 stars. Most significantly, they’ve been licensed by the Nationwide Affiliation of Boards of Pharmacy. This implies the prescription merchandise they promote are the identical medicines you discover in your veterinarian’s workplace, which is extraordinarily vital to know as there are dishonest opponents on the web promoting fraudulent pet medicines. PetCareRx’s NABP certification offers their clients peace of thoughts that the merchandise they’re buying for his or her pets are going to be efficient and secure.
I discovered the navigation of the PetCareRx web site pretty easy. A big search bar on the high makes it simple to search out something chances are you’ll be on the lookout for. There are additionally filter choices down the left aspect of the web page that will help you slim down your search, though I discovered once I used this characteristic, objects have been sometimes omitted from the outcomes that ought to have been included in my chosen parameters.
Prescription medicines are labeled underneath their title with “RX Prescription Required”, although I really feel this notation needs to be a bit bigger and extra outstanding, simply to keep away from confusion earlier than the client will get to checkout. The value of every merchandise can be not all the time clear instantly. Most objects I considered had costs with slashes by means of them and indicated the ultimate worth could be out there when considered within the procuring cart, which was a little bit complicated.
Throughout your first checkout expertise, you’ll be prompted to create an account and enter all your data, together with your delivery tackle, veterinarian data, and fee technique. Each web page on the web site has clear hyperlinks to get assist from customer support in case you are experiencing any difficulties.
Value Comparability
The costs of PetCareRx objects are akin to different main pet provide web sites. I additionally in contrast a few of their prescription flea and tick medicines to different fashionable on-line websites, in addition to my private veterinarian’s on-line pharmacy, and located pricing to be related throughout the board.
The best financial savings on the PetCareRx website seems to be with their PetPlus membership. This financial savings membership has a myriad of advantages for an annual price of $49.99, with a few of the key options that make this membership so priceless being:
Transport
PetCareRx solely ships to america and its territories. Free delivery is all the time supplied for PetPlus members, and non-PetPlus clients get free delivery on all purchases over $48. Transport is quick, usually arriving in 3-7 enterprise days, however PetPlus members do get precedence order processing, making the financial savings membership one other strategy to get pleasure from an improved person expertise.
The PetCareRx web site does be aware that prescription orders could take longer if a veterinarian’s approval is required, as they can not ship till they’ve this on file. To keep away from delivery delays on these medicines, I’d advocate acquiring a prescription out of your vet prior to buy, as you may then present this to the pharmacy your self.
Returns
PetCareRx will gladly settle for returns of most unused objects inside 30 days of buy so long as they’re nonetheless in “like new” situation. The web site signifies that any unhappy buyer ought to e-mail or name customer support instantly to start the return course of, then ship the merchandise again, on the buyer’s expense, for return processing. PetCareRx will solely pay for return postage if the rationale for return was an error on their half.
Resulting from well being and security considerations, sure merchandise like vaccines, prescription medicines, and prescription meals can by no means be returned. Personalised objects and objects which were used or broken by the client can’t be returned both.
Buyer Service
Entry to customer support on the PetCareRx web site is prominently displayed in a number of areas. On the high of each web page, you will note a “Want Assist?” hyperlink. If you click on this hyperlink, not solely is the corporate’s customer support telephone quantity displayed, but in addition buttons labeled “Contact Us”, “Dwell Chat”, and “Monitor Order”. Within the backside proper nook of each web page is a “CHAT” button with a pet face emblem. And if you happen to scroll to the underside of any web page, there’s a massive block of contact data that shows a “LIVE CHAT” hyperlink, their hours of operation, their telephone quantity and e-mail tackle, and even their bodily tackle in New York. PetCareRx is a really responsive firm that appears to genuinely care about their clients. They also have a veterinarian, pharmacist, and pet nutritionist on workers to help with any questions a pet guardian could have in regards to the merchandise they’ve bought.
In Abstract
Key Options
Genuine Merchandise and Medicines
PetCareRx is licensed by means of the Nationwide Affiliation of Boards of Pharmacy, and rated A+ by the Higher Enterprise Bureau, guaranteeing their clients that the merchandise they buy are genuine, secure, and efficient. It is a high concern as of late when a lot procuring is completed on-line as a substitute of face-to-face, making it simple for unethical events to promote fraudulent merchandise. PetCareRx has operated with the utmost integrity for the final 26 years and has confirmed their worth within the pet business by providing the identical high quality merchandise you’ll find in veterinarian places of work and brick-and-mortar pet provide shops.
Number of Out there Merchandise
It’s simple to purchase pet merchandise on-line as of late, however not all the time from a single website. For instance, one web site will carry prescription medicines, one web site will promote solely dietary supplements, and one other web site could solely carry pet meals. Websites that present one-stop purchasing for pet dad and mom are a high comfort, and PetCareRx fills that area of interest. By promoting not solely meals and equipment but in addition prescription medicines for canines and cats, PetCareRx saves pet dad and mom money and time.
Consultants on Employees
PetCareRx isn’t just a staff of pet lovers. Additionally they make use of a veterinarian, a pharmacist, and a veterinary nutritionist to seek the advice of with on product decisions and buyer questions, in addition to to make sure pharmacy objects are applicable for the patron. This not solely improves the standard of the objects supplied on the market, but in addition contributes to the all-encompassing degree of service supplied by PetCareRx.
PetPlus Unique Membership Membership
In 2014, founder and CEO Blake Brossman created the PetPlus financial savings membership membership. For an annual price of $49.99, clients get pleasure from wholesale pricing on the pet merchandise they purchase, in addition to free delivery on each order. Members may choose up sure medicines from PetCareRx by means of their native CVS/Caremark. However one other unbelievable perk of the PetPlus membership is with the ability to name and discuss to a veterinarian 24/7 for free.
Is PetCareRx a Good Worth?
Searching for on a regular basis objects on the PetCareRx web site, in addition to for crucial prescription medicines, can lead to nice financial savings for the pet guardian. Shoppers using this website should not solely saving gasoline cash they would want for journeys to a number of pet provide shops and pharmacies, but in addition avoiding extreme delivery costs incurred by ordering from a number of completely different web sites. For canine and cat house owners that usually purchase provides and/or medicines, this website proves an especially priceless useful resource, particularly when the patron joins the PetPlus unique membership membership and may benefit from all its added perks.
Continuously Requested Questions (FAQ)
Are the pet medicines bought by PetCareRx the identical as those I purchase at my vet’s workplace?
Sure! Each prescription treatment bought from the PetCareRx web site is assured to be genuine, secure, and efficient, due to the corporate’s certification by the Nationwide Affiliation of Boards of Pharmacy, or NABP.
How rapidly will I obtain my order?
This relies on the merchandise, however many orders will course of and ship on the identical day of buy. Most delivery instances are indicated to take between 3 and seven enterprise days. You will need to be aware, nevertheless, that processing instances for prescription orders could take longer if there may be not already a veterinarian’s prescription on file. RX objects can not ship till that is obtained, which can rely upon how responsive your vet’s workplace is to the request. Because of this, I like to recommend the client receive their veterinarian’s written prescription prior to putting an order with PetCareRx.
Is PetCareRx a reliable firm?
Completely! PetCareRx has been in enterprise for 26 years and is headquartered in New York. They’ve been positively rated by Trustpilot in addition to the Higher Enterprise Bureau, and have been bought final 12 months by PetMed Categorical, one other well-respected and long-standing enterprise within the pet pharmacy market. Their customer support can be exemplary, and assist from their workers is out there even on the weekends.
Our Expertise With PetCareRx
A number of weeks in the past, because it was heating up right here in Florida, I started purchasing for our spring and summer season pet merchandise. Since we spend loads of time exterior in hotter climate, canine shampoo was on the high of my listing. I got here throughout the PetCareRx web site and noticed that they carry a lot of pet merchandise, so I did a seek for canine shampoo. A number of pages of shampoos appeared on my display, however the first outcome was Tropiclean Most Energy Pure Flea and Tick Canine Shampoo.
Now, I’ve a cupboard filled with prescription flea and tick medicines, in addition to our crucial month-to-month heartworm prevention tablets. However as somebody that prefers pure merchandise for myself and my pets, this product by Tropiclean caught my eye. Whereas I’d by no means danger skipping a month of heartworm prevention for any of my canines, I used to be intrigued by the chance that I’d be capable to reduce the quantity of chemical compounds my canines eat each month within the identify of parasite management. If I may efficiently forestall fleas and ticks on our pets through the use of an all-natural shampoo, we’d all be happier.
The pricing of the shampoo appeared affordable, so I added it to my cart and headed to checkout. There was a 25%-off low cost code prominently featured on the banner of each web page of the PetCareRx web site, and I entered this within the applicable field earlier than testing. The delivery value was very affordable, and I proceeded to create my account with all my required data in addition to my fee technique. In only a few days, the shampoo arrived in my mailbox, and I used to be prepared to begin bathing some canines!
I studied the bottle and was happy that the shampoo is indicated to kill fleas, ticks, larvae, and eggs. The pure pest management brokers within the shampoo are pleasant-smelling oils, with a mixed aroma much like that of a citronella candle. I bathed my three canines utilizing the shampoo, and can proceed to make use of this product weekly as advisable to repel fleas. I used to be additionally thrilled to see the notation of “Cruelty-Free” on the bottle – as a vegan, I’m all the time pleased to search out merchandise that do the least hurt to each the setting and our planet’s animals!
Whereas some conditions do require prescription flea and tick medicines (which I maintain available), I’ll all the time want pure treatments and was subsequently happy that PetCareRx gives each. For my very own future information, I in contrast the pricing of 1 model of prescription flea and tick treatment on the PetCareRx website, a competitor’s web site, and my very own vet’s on-line pharmacy, and located PetCareRx’s value to be comparable. No matter your wants are on your pet, the PetCareRx web site has you coated. I plan to buy on this website sooner or later, and will definitely be profiting from their PetPlus membership to verify I’m getting all of the doable financial savings.
Conclusion
The PetCareRx web site is a good useful resource for each canine and cat guardian. Not solely do they inventory all the standard merchandise pet house owners have to buy, in addition they have a top-tier on-line pet pharmacy to make shopping for medicines for our furry buddies cheap and stress-free. With the extra advantages supplied by their unique PetPlus membership – free delivery, product reductions, $5 month-to-month reward, and 24/7 vet assist – there’s no motive to buy anyplace else.
