January 27, 2024 – One lot of Viva Duck for Canines (Floor), Viva Duck for Canines (Chunked), Viva Duck for Cats and Viva Pure Duck (for cats and canines) has been recalled because of potential Salmonella, Listeria monocytogenes contamination.
What was recalled?
The lot beneath recall is Lot 22853. The product is distributed as frozen 1lb bricks in clear vacuum packaging. Please see the instance of product labels.
Viva began delivery this lot out on 10/24/23 and the final models had been distributed on 12/06/23.
The FDA obtained and examined samples of Viva Duck for Canines (Chunked) Lot 22853 after a shopper grievance and located that the samples had been constructive for Salmonella, Listeria monocytogenes.
Salmonella and Listeria monocytogenes can have an effect on animals consuming the merchandise and there’s a danger to people from dealing with contaminated pet merchandise, particularly in the event that they haven’t completely washed their fingers after having contact with the merchandise or any surfaces uncovered to those merchandise.
What to do?
Please verify your freezer for any remaining merchandise of Lot 22853. In case you nonetheless have merchandise from the lot, Viva is asking clients to finish this response type and they’ll attain out to you to offer a refund for any remaining product — you possibly can then destroy the meals in a manner that kids, pets, and wildlife can not entry.
Be sure to don’t contact the contaminated meals product along with your naked fingers. Whereas carrying gloves or utilizing paper towels, place the contaminated meals in a sealed plastic bag and throw it within the rubbish. Then you have to to sanitize your kitchen and another space that will have are available contact with the contaminated product. Don’t promote or donate the recalled merchandise. Don’t feed the recalled product to pets or another animals.
Wholesome individuals contaminated with Salmonella ought to monitor themselves for some or the entire following signs: nausea, vomiting, diarrhea or bloody diarrhea, stomach cramping and fever. Not often, Salmonella can lead to extra critical illnesses, together with arterial infections, endocarditis, arthritis, muscle ache, eye irritation, and urinary tract signs. Customers exhibiting these indicators after having contact with this product ought to contact their healthcare suppliers.
Firm assertion
“The well being of your pet has at all times been Viva’s #1 precedence and we now have at all times been dedicated to creating secure and clear pet meals. We began this firm to vary the trade and make the very best pet meals accessible. From selecting to fabricate in a USDA facility & sourcing 100% human-grade substances, we’re dedicated to going above and past.
“We’ve performed an in depth root-cause evaluation in our USDA facility to make sure we proceed to exceed the very best trade meals security requirements & will proceed to push the boundaries for the way secure, contemporary pet meals is made.
“When you have any questions concerning this discover, be at liberty to e mail us at [email protected] or name/textual content us at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.”
Reporting pet meals issues
U.S. residents can report complaints about FDA-regulated pet meals merchandise by calling the shopper grievance coordinator in your space.
Or go to the FDA’s “Report a Pet Meals Criticism” web page.
Canadians can report any well being or security incidents associated to using this product by filling out the Shopper Product Incident Report Type.
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